Privacy Policy

This Privacy Policy ("Policy") describes how betbet ("betbet," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of players and visitors ("you" or "User") who access or use the betbet platform at betbet.today (the "Platform").

betbet is committed to handling your personal data responsibly and in full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its implementing rules and regulations, as administered by the National Privacy Commission (NPC).

By registering for a betbet account or continuing to use the Platform, you acknowledge that you have read, understood, and agree to the collection and use of your personal information as described in this Policy. If you do not agree, please discontinue use of the Platform and close your betbet account.

betbet collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:

2.1 Data You Provide Directly

• Full legal name
• Date of birth (to verify you are 21 years of age or older)
• Email address
• Mobile number
• Residential address (including barangay, city, and province)
• Government-issued identification documents (e.g., Philippine passport, driver's license, PhilSys National ID, UMID, SSS ID)
• Payment method details (e.g., GCash account number, PayMaya account, BPI/BDO/Metrobank account details)
• Username and password (stored in encrypted form)
• Communications you send to betbet's support team

2.2 Data Collected Automatically

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session data, including login times and session duration
• Pages visited and features used on the Platform
• Game activity, including bets placed, games played, and outcomes
• Transaction history (deposits, withdrawals, and bonus activity)
• Cookie and tracking technology data (see Section 8)

2.3 Data from Third Parties

betbet may receive personal data about you from third-party identity verification providers, payment processors, and fraud prevention services engaged to support the operation of the Platform. Such data is handled in accordance with this Policy.

betbet uses the personal data we collect for the following purposes:

betbet will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or as otherwise permitted by applicable law.

betbet processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform the contract between you and betbet (i.e., to provide you with access to the Platform and its services).
• Legal Obligation: Processing is necessary for betbet to comply with its legal and regulatory obligations under Philippine law, including PAGCOR regulations and AML requirements.
• Legitimate Interests: Processing is necessary for betbet's legitimate interests, including fraud prevention, platform security, and improving the quality of our services, provided that such interests are not overridden by your rights and interests.
• Consent: Where betbet relies on your consent as the legal basis for processing (e.g., for marketing communications), you have the right to withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

betbet does not sell, rent, or trade your personal data to third parties for their own commercial purposes. betbet may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers engaged to process your deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and identity verification services used to verify your age and identity.
• Fraud Prevention Services: Third-party fraud detection and prevention providers engaged to protect the integrity of the Platform.
• IT and Hosting Providers: Cloud hosting and infrastructure providers that store and process data on betbet's behalf under strict data processing agreements.
• Regulatory Authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government authorities where disclosure is required by law.
• Professional Advisers: Legal counsel, auditors, and other professional advisers engaged by betbet in connection with the operation of the Platform.

All third parties with whom betbet shares personal data are required to handle such data in accordance with applicable data protection laws and betbet's data processing requirements. betbet does not authorize any third party to use your personal data for their own independent purposes.

betbet retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulation. The following general retention periods apply:

• Account Data: Retained for the duration of your betbet account and for a minimum of five (5) years following account closure, as required by applicable AML and gaming regulations.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, in accordance with PAGCOR and AMLC requirements.
• KYC Documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction, whichever is later.
• Customer Support Records: Retained for a minimum of two (2) years from the date of the relevant interaction.
• Marketing Preferences: Retained until you withdraw your consent or request deletion, subject to any overriding legal retention obligations.

Upon expiry of the applicable retention period, betbet will securely delete or anonymize your personal data in accordance with its data disposal procedures.

betbet implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• TLS encryption for all data transmitted between your device and betbet.today
• Encryption of sensitive data stored in betbet's systems, including passwords and payment details
• Access controls limiting personal data access to authorized betbet personnel on a need-to-know basis
• Regular security assessments and penetration testing of the Platform
• Multi-factor authentication options for player accounts
• Monitoring systems to detect and respond to suspicious activity

While betbet takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. betbet cannot guarantee absolute security, and you use the Platform at your own risk in this regard.

betbet uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support the security and integrity of the Platform. The types of cookies betbet uses include:

• Strictly Necessary Cookies: Essential for the Platform to function correctly. These cookies enable core features such as account login, session management, and security. They cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings, such as your preferred language and display options, to provide a more personalized experience.
• Analytics Cookies: Used to collect aggregated, anonymized data about how players use the Platform, helping betbet identify areas for improvement.
• Security Cookies: Used to detect and prevent fraudulent activity, including bot detection and session integrity verification.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the Platform. betbet does not use cookies to serve third-party advertising.

Under the Data Privacy Act of 2012 and its implementing rules, you have the following rights with respect to your personal data held by betbet:

• Right to Be Informed: You have the right to be informed about how betbet collects and uses your personal data, as set out in this Policy.
• Right of Access: You have the right to request a copy of the personal data betbet holds about you, along with information about how it is being used.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data betbet holds about you.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to betbet's legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where betbet relies on legitimate interests as the legal basis for processing.
• Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to Withdraw Consent: Where betbet processes your data on the basis of your consent, you have the right to withdraw that consent at any time.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe betbet has not handled your personal data in accordance with applicable law.

To exercise any of these rights, please contact betbet's support team at [email protected]. betbet will respond to your request within a reasonable timeframe and in accordance with the requirements of the Data Privacy Act of 2012.

betbet's Platform is strictly intended for individuals who are 21 years of age or older, consistent with Philippine regulations governing casino-style online gaming. betbet does not knowingly collect personal data from individuals under the age of 21.

If betbet becomes aware that personal data has been collected from a person under the age of 21, betbet will take immediate steps to delete that data and close the associated account. If you believe that betbet may have inadvertently collected data from a minor, please contact us immediately at [email protected].

betbet employs age verification procedures during the registration process to prevent underage individuals from accessing the Platform. Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gaming platforms.

betbet reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. Any changes will be posted on this page with an updated "Last Updated" date at the top of the Policy.

Where changes are material, betbet will make reasonable efforts to notify registered players via email or through a prominent notice on the Platform prior to the changes taking effect. Your continued use of the Platform following the posting of any updated Policy constitutes your acceptance of the revised terms.

betbet encourages you to review this Policy periodically to stay informed about how we are protecting your personal data.

If you have any questions, concerns, or requests regarding this Privacy Policy or betbet's handling of your personal data, please contact our Data Protection Officer:

• Email: [email protected]
• Platform: betbet.today
• Support Hours: 24 hours a day, 7 days a week
• Response Time: betbet aims to respond to all privacy-related inquiries within 72 hours

If you are not satisfied with betbet's response to your privacy inquiry, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines.